Verifying Your 36jili Account Identity
Account verification is not a roadblock — it is the step that unlocks higher withdrawal limits and keeps your balance protected. 36jili uses a standard KYC process: we ask you to confirm your mobile number with a one-time code and, when your account reaches a certain activity level, to upload a government-issued ID. A Philippine driver's licence, passport, or SSS ID are
accepted. The verification team reviews submissions and notifies you via your registered email or the in-app message centre. Keeping your wallet name and your 36jili account name consistent is the fastest way to clear the process without delays.
- Confirm Your Mobile Number — An OTP is sent to your registered number. Enter it in the verification screen to link your mobile to your account securely.
- Upload a Government-Issued ID — Take a clear photo of your Philippine driver's licence, passport, or SSS ID and upload it from the account settings page.
- Match Your Wallet Name — Make sure the name on your GCash or Maya account matches the name on your 36jili profile exactly — mismatches cause review delays.
- Receive Confirmation — Our team reviews your submission and sends a confirmation to your registered email or in-app inbox once verification is complete.